Customer Service

Mulloys Price Guarantee

Price Guarantee

Mulloys price match guarantee policy will secure your peace of mind. If you've been price shopping and receive a better price anywhere else, Mulloys will match that price, and take an additional 5% off of your purchase. Price match cannot be combined with any other Mulloys offer or special pricing. Not valid on clearance or closeout merchandise...Learn More




Any purchase (excluding special orders) may be returned for a full refund within 10 days of the purchase date. See our extended Holiday Returns Policy for purchases made during the holidays...Learn More

Mulloys Limited Warranty

Limited Warranty

We warranty all our products to the highest standard available in the jewelry industry. If there is any problem with your purchase you may return it to be repaired within 90 days of your purchase. If it is determined to be a design flaw, your product will be replaced at no charge to you. We will warranty any piece for 90 days based on average daily wear. We will not be responsible for articles damaged due to customer abuse. All designer pieces are under warranty by the manufacturer (please see individual manufacturer warranty). Mulloys is willing to facilitate any returns to the manufacture...Learn More

Mulloys Free Shipping

Free Shipping

We use the following shipping partners depending on the destination and order value. Most purchases ship within 72 hours. Purchases made on items currently out of stock or on backorder may require up to 30 days for delivery. Any items requiring special attention and/or special ordering will require a special order form submitted and a Mulloys representative will be in contact with you to arrange the special order...Learn More

Mulloys International Shipping

International Shipping reserves the right to choose the shipping partner based on the destination and value. Special orders and non-stock items do not ship same day. All items purchased from are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. does not provide tracking numbers, however our shipping department will be glad to assist you regarding your delivery times. Qualified returns will be refunded to your original form of payment less our flat shipping, handling and insurance rate of $20.00...Learn More


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