"Dear Kimberly and Maggie,"
"If you are looking for exceptional service, look no further. After eyeing a beautiful new setting for a diamond anniversary stone that I received from my husband, I worked with Melissa who has a real eye for creating show pieces of quality, as well as detail and beauty. During the process, her professionalism ensured that each step of the process was expertly advised. In addition, she and Francesca sourced and helped me select a beautiful pearl bracelet as a key signature piece for my jewelry collection. Their commitment to finding the right piece is something that stands out. Fantastic."
"My fiancée bought the most incredible ring for me, a forevermark. The owner Phil was absolutely amazing. My fiancee came in not knowing anything and phil walked him through the whole engagement ring process, the cut, clarity, carat and absolutely made him feel so comfortable, not pushy what so ever. My soon to be husband walked out with a beautiful ring proposed to me, jumped back in the car and got the ring RESIZED, a new beautiful gold band in an HOUR!!!!!!! talk about customer service. We will continue to rave about mulloys fine jewelry forever! This ring is amazing!!!!!! Thank you phil + staff!!!!!!!! BRAVOOOO!!!"
- Kayla G.
"I was looking for a specific watch and was not interested in purchasing from Saks or Nordstroms. I found this Jewelry store in Carlsbad and with the help of Kim selected an awesome Michele watch and some great interchangeable bands...and a beautiful necklace and earrings....What a pleasure to deal with and great prices! If you are looking for something special for ANYONE...I highly recommend Mulloy's! I will be back!"
"Just wanted to send a quick note to THANK YOU for your amazing help and generosity. Not only you have a very happy young lady with a new watch but a mother as well. The pearl earrings are stunning. Thank you again for your kind gift."
"So looking forward to work with you in the future and will recommend your company and superb customer service."
"Thank you so much! My husband was really excited and loves everything! His favorite is the left hand ring :) You are awesome and an amazing designer. I truly feel like a princess! I can’t wait to work together again and recommend you to my friends!"
-Cassie, Orange County, CA
"I received my beautiful Konstantino bracelet today and couldn't be happier with it! It is as if it were custom made for me; it fits perfectly, the etching and beadwork are just gorgeous, and I love the pink sapphire! Thank you so very much for all your help with this most special purchase. I will be looking to you in the future for my and my family's jewelry purchases: you epitomize customer service and friend! Most warmly,"
"What a great find this small charming jewelry store in Carlsbad is!! My now fiancé purchased my gorgeous ring, that he proposed to me with, here 2 months ago. After the proposal I was able to hear the entire story of how wonderful of an experience he had working with Maggie and finding the perfect ring for me. He shopped at multiple stores but in the end he totally loved the atmosphere here and how they worked with him to purchase the perfect ring."
"My personal experience since has been even more remarkable then I can even describe! Whenever I walk thru the village in Carlsbad I'll stop by and browse and Maggie is always so wonderful and cleans my ring for me so it's sparkly and new again. They always make you feel welcome! I have been back several times debating on a wedding band to surprise my fiancé with and with the help of Maggie I finally purchased one! She was so helpful, going over the different types of metals and being very patient with me in my decision making. Thank you Mulloys for your help in this special time of our life... We will definitely be customers for life!"
"I wanted to share my great experience working with Adriana. From the redesign of my wedding ring to the special confirmation gift for my daughter. She is the best jeweler ever!"
"I had waited a long time to have my wedding ring redesigned because I wanted to find someone that I could trust. I felt comfortable with Adriana from the beginning. I described the style that I wanted and she came up with a beautiful design that complimented the diamonds from my old setting. I LOVE my new ring, it just sparkles and I’ve gotten so many compliments. She was very professional and followed up with me to be sure that I was completely satisfied."
"Now, whenever I need a piece of jewelry for myself or a gift, I call Adriana because I know that she will have just what I’m looking for at a good price, which is important to me!"
-Lynn, San Diego CA
"What I love about Adriana is that she knew exactly the kind of jewelry that I would love and feel good wearing after our first meeting. I was so happy with the pieces she ordered for me and whenever I wear them I get so many compliments. Her pieces are unique yet. I feel that Adriana has a gift in finding beautiful jewels and designing them to fit her client’s look and personality."
"I would recommend Adriana to my friends as well as I will continue to go to Adriana when it comes to purchasing jewelry in the future."
-Susan – San Diego
"Hi Kim! "
"From the Bride-to-be… "
"Jeff and I met at the JW Marriott in Palm Springs about 3 years ago. I was there for a girlfriend’s Bachelorette party weekend and Jeff was celebrating a friend’s birthday with a little golf. We were swimming in the pool, with many other guests, and this good looking guy caught my eye! We hit it off instantly and started dating. We did the long distance thing – as I was in Orange County and Jeff in San Diego – for about a year and a half, until I decided to move down to San Diego. Jeff and I enjoy golfing together, going to the beach and drinking a nice bottle of red wine. A year (almost to the day) before Jeff proposed, I went to Legoland with some friends and Jeff asked me, jokingly, to bring him back some Legos. I happily brought him back a mini Lego bride and groom – which sat on his desk for a while, until one day…. A Friday afternoon in June, Jeff surprised me as I got home from work with a bottle of my favorite Champagne and the little Lego set, with the groom holding an absolutely stunning ring. After many happy tears and kind words, Jeff dropped to one knee and proposed. Of course I said yes!!! We celebrated our engagement with beautiful sunset and lovely dinner down in Cardiff. We’ve set a date next fall and can’t wait to start planning our wedding! I’d like to say thank you to Kimberly from Mulloys Fine Jewelry who helped him in finding me the perfect ring."
"After searching multiple states and stores for a quality diamond my soon to be fiancée recommended Mulloys - a local store in Carlsbad. We had a few rings in mind and Melissa helped with recommendations and then ordered in select designs to turn our concept into reality. But there was still the diamond in question. I was doubtful they would have the stone I was looking for so was initially surprised and then quite pleased when Melissa showed us a near flawless 2 carat. I bought the diamond the same day and have gone back for more jewelry. Melissa is an expert in her craft, has a wide network of contacts in the business, and connects with her customers in a unique way that leaves you feeling special. We have found our jeweler for life in Melissa and recommend her to anyone!"
"Thank you for the excellent service and attention to my concern. The bracelet arrived exactly on schedule. I am most appreciative."
"What a great find this small charming jewelry store in Carlsbad is!! My now fiancé purchased my gorgeous ring, that he proposed to me with, here 2 months ago. After the proposal I was able to hear the entire story of how wonderful of an experience he had working with Maggie and finding the perfect ring for me. He shopped at multiple stores but in the end he totally loved the atmosphere here and how they worked with him to purchase the perfect ring. My personal experience since has been even more remarkable then I can even describe! Whenever I walk thru the village in Carlsbad I'll stop by and browse and Maggie is always so wonderful and cleans my ring for me so it's sparkly and new again. They always make you feel welcome! I have been back several times debating on a wedding band to surprise my fiancé with and with the help of Maggie I finally purchased one! She was so helpful, going over the different types of metals and being very patient with me in my decision making. Thank you Mulloys for your help in this special time of our life... We will definitely be customers for life!"
"Melanie and kept walking around Carlsbad and stopped at a few more jewelers. We saw one ring that just captured Melanie's heart but we were not as impressed with the customer service as we were with you. Let me rephrase that, we want to do business with you exclusively. I am sending you a picture of a ring Melanie fell in love with and I am hoping you can find one just like it or something close. It isn't vintage like what we were looking at but it's what she wants. Please contact me when you can if you have or can find something close. Thanks again for your wonderful service!"
"I have my ring resized and cleaned here it looks beautiful I was surprising because it looks new you can trust them to take care of your ring.The staffs were nice to me too:))"
"Francesca and Melissa at the La Costa/Forum location are just incredible. They were able to deal with a repair in record time, no questions or hesitation and were so accommodating and helpful with regards to a purchase and an appraisal. I have always loved Mulloy's and am so excited to find this beautiful new location and staff."
"Hope you had a wonderful Christmas."
"Just wanted to let you know that Shirley loved the earrings."
"She thought they were beautiful !!"
"Thank you so much for helping to make our Christmas so special."
"Mulloys is a great jeweler. I bought my wife's wedding ring and engagement ring there and couldn't have been happier with the experience. I shopped around at several places and none of the competitors had the quality of jewelry as them especially for the price. Kimberly is great. She helped me surprise my wife with a beautiful wedding ring. She worked with me on the price and kept her cool when I came in a week before the wedding with my wife who had no idea the ring she wanted was in the back. Everyone there is friendly and knowledgable. Can't wait till my next purchase."
"I hope you are doing well. Shalane and I had a wonderful wedding in St. Barths. This is the photographer’s posting of some of the wedding pictures. She even did some shots with the rings. I hope you enjoy them. http://novascotiaphotography.blogspot.ca/2012/05/st-barths-intimate-wedding.html"
"Thanks again, "
"I must admit I am a jeweler snob. I am relatively new to the area and searched for a while to find a place I would trust to do some work on several diamond rings. It's not easy to leave precious pieces with someone you don't know, but after a fairly lengthy conversation with Mary and a couple of stops at the store I felt confident enough to ask for a quote. The prices were reasonable and when I picked up two of my rings today I was THRILLED!!! Thank you so much!!! I will return...more often than my husband would like, I'm sure. :)"
"I took some jewelry I needed repaired in here after being suggested to go here from a friend. The lady helping me was very knowledgeable and helped me out right away. The turn around time was good and overall my jewelry came back looking as good as new!"
"I just wanted to drop you a little note, thanking you so much for the AMAZING ring you helped find/create for Lance … or me rather.It is absolutely GORGEOUS! It fits perfectly with the wedding band, sparkles nonstop, and I can’t wait to show it off to everyone! Like I told Lance…Well done. I’ll be sure to pass on the good word about your great eye and overall talent for jewelry, and thanks again!"
"All the best,"
-Jamie, San Diego CA
"Short and sweet:"
"Let me start by saying this is a business of equal opportunity. My partner and I both wanted engagement rings. While looking at other jewelers, we were not taken seriously or treated equally... So the fact that we didn't have to "explain" ourselves right off the bat was instantly refreshing and made us feel at home."
"Cindy was awesome! The first person we met and she made us want to come back. Then met Maggie, who changed our lives! She treated us with care, love, respect, honesty, trust, and integrity. She treated us like I imagine family would and this made our experience wonderful. She was patient, kind, understanding, fun, and knowledgeable. We probably asked 200 questions and she answered them all and more. This is exactly what I imagined finding the right ring would be like. I'm so glad we found Mulloy's and Maggie!"
"Not so short, but still sweet:"
"I had been planning to propose to my girlfriend of five years for some time. I actually purchased a ring from Kay and it was the worst experience... I returned it, but it was absolutely awful and made me even more nervous to purchase a ring."
"I told my girlfriend I wanted to start shopping for her and I needed her help. We looked up different places and made a date to go check them all out... When we walked into Mulloy's, we realized this is what we had been looking for all along. We met Cindy and she was absolutely delightful! I think she usually works on the admin side, but she was personable and happy to help us. There was zero pressure involved, but she took us seriously. When we left, my girlfriend said "I think we are going to find my ring here!" We returned and met Maggie. We explained what we wanted and where we were in the process. She spent as much time as we wished to look over dozens of gorgeous rings! She figured out a designer that would fit for our liking and our price range. We tried on everything! We took pictures and took notes on everything we tried on. She was super patient with us."
"Later, we contacted Maggie via email to set up a time for us to return to look with fresh eyes. Again, she spent all the time we needed. Right then and there, my love and I found the rings we wanted."
"Later I emailed Maggie to tell her I'm thinking of switching my ring. I looked on their website and found the one I thought it was. We set up another time to look it over. She took the time and energy to get to know us at this point, so she had great insight to what we wanted together and individually. She said she thought she knew what ring I really wanted and she displayed it to us. It was the one! And I had not even noticed it was the same one my girlfriend picked out! It was meant to be. "
"Then we picked out the diamonds... Maggie selected two diamonds for each of us to look at based on our personality. She was SPOT ON! She even guessed which ones we would pick. The uniqueness and thoughtfulness behind the diamonds really make our rings our own. My girl's diamond reflects and captures her beauty, only to remind her why I want to spend the rest of my life with her. This was a breath taking experience. Maggie showed us the diamonds in such a thoughtful, logical, delicate, intimate way. Looking at those diamonds picked specifically for us reminded us why we want to take this next step. You could tell that Maggie selected only the best for us, but also balanced our budget."
"We returned when the rings were ready. We didn't want to see our own rings, so I waited outside while my partner saw my ring all put together for the first time. Then we switched and she waited outside. We left each with a bag with the ring inside and ready to take home to save for when we were ready to make it official."
"Meanwhile, Maggie and I communicated through email pretty often. She knew all about my plans for the proposal and kept it hush hush! My partner and her communicated as well and Maggie treated her just as she treated me, but was able to keep it a surprise. I knew I could trust her with our rings and my surprise. She even checked up on us after the date that I told her I would propose!"
"And just so you know, I did propose and she said "yes!" I know the suspense was killing you ;) So now I can go through my essay and replace girlfriend with fiance. My finance was expecting it to be sometime next year... So needless to say, Maggie definitely kept our surprise. All thanks to Maggie. She provided us with the love and support we needed to find the symbol that would express our unique love for one another for the rest of our lives. We are eternally grateful for Maggie and the whole Mulloy's team for making this possible and making the experience what it was and how it was supposed to be. We consider Maggie a part of our family now. Thank you for making this possible! We will be back for our bands and any future jewelry purchases!"
"Mulloy's did a fantastic job resizing a ring for me. Kim, at the La Costa Forum location was"
"very personable and professional. Lovely pieces to gaze at, and I purchased a gold and diamond pave necklace I'm in love with!"
"Hi Maggie! It's here! It's here! Thank you so much for all your assistance in helping me bring my Roberto Coin necklace home again."
"It is even prettier than I remember it. I guess you don't know what you got until it's gone!"
"I am so excited. I can't wait to wear it."
"Just wanted you to know that my ring arrived - at about 5:30 pm. It is really lovely! I'm very happy with it."
"Thank you for all your help and Merry Christmas. "
"I worked with Kim when I needed assistance getting my ring serviced because of a loose stone. She was super accommodating, efficient and professional. I love getting this kind of customer service. It isn't often these days that people really go above and beyond, and Kim did just that. I will definitely go back here for future purchases, just to work with Kim. She was trusting and seemed to really care about my personal needs."
"I went to Mulloys at The Forum to shop for an engagement ring for my fiancee. I was fairly well prepared after visiting other jewelers, but Kim at Mulloys really helped me make final decisions regarding quality and style that my fiancee loved. Kim researched and acquired center stones for me to choose from, set aside private time for me, and I purchased an amazing ring at a great price. I have found my jeweler, thanks to Kim! "
"Kimberly- Thanks for all your help and for keeping in touch. That's a class act."
- Kristin Dorsey
"Everyone was great to work with. Phil had a great plan to fix my ring and it looks great. Thanks Mulloys!"
- Jennifer Zurek
"Always come back to Kimberly at Mulloy's. She always knows what I want and offers THE best advice. I wouldn't think of going any place else!!"
- Marilyn Chernow
"Kimberly- Thanks for all your help and for keeping in touch. That's a class act."
- Kristin Dorsey
"Mulloy's Staff is very courteous and professional. The jewelry is unique and offers a great variety of designs and styles. I have been doing business with Mulloy’s for over 5 years and I have been very satisfied with both the product and the service. I will continue to recommend Mulloy's to all my friends. Thank you! P.s. Mary is my favorite"
- Mercedes Ellerbrock
"We received splendid service on a very tight deadline. Thank you for a great experience"
- Joe Stouter
"Even though we don't shop jewelry very often. Mulloy's is our go-to spot. We always find just the right treasure…"
- Debbie Mills
"I love this store. Everyone's been very helpful and friendly- even in helping to entertain my 2 year old! Thank you!"
"Gaylene is the best- she knows right away exactly what I will like. Been shopping with her for over 10 years!"
"Thank you for getting this special order to me for Christmas. It is beautiful. I cried. The size is good. Very happy with the purchase and the service. Thank you!"
- Pauline Read
"I truly appreciate your excellent customer service and helpfulness in expediting my order. Thank you for all your help in making my ring purchase a pleasant experience. You can be assured that I will highly recommend Mulloys to my friends."
- Kathy and Tom Wagner
"The charm bracelets were beautifully done. They will remain a fitting memorial to Major Bland and Captain Heitmann as a constant reminder of their selfless Marine Corps service. I commend Mulloy’s Fine Jewelry for your displayed patriotism. Thank you for all that you have done."
- Lieutenant Colonel Robert S. Morgan
"We cannot thank you enough for all your help in getting us the rings of our dreams! You are very special and we are so proud to have you a part of our special day."
- Alison and Michael
"I was recently referred by a friend to Mulloy's Fine Jewelry, I had admired her beautiful engagement ring, and she sent me there. I have been shopping for a new setting for my diamond for quite sometime. When I went to Mulloys, I was assisted by a very knowledgeable and pleasant salesperson. I must say, the best selection I have seen thus far. I had great service and they reset my diamond on the spot, and I was able to have my new ring the same day. Thank you Mulloys!"
- Julie W.
"We bought our wedding rings here. We had very excellent help in your store. I have had three rings restored here with an excellent result."
- Penny Lehrer
BILL & SANDY, NY UNITED STATES
ALICE, CA UNITED STATES
PETER & SANDRA, PA UNITED STATES
PAUL & PAULINE, NJ UNITED STATES